Terms and Conditions
Last updated: December 2, 2025
Introduction
Welcome to Bistro de Paris. These Terms and Conditions govern your use of our website and services, including our online ordering and delivery services.
By accessing our website, placing orders, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our services.
Definitions
- "Website" refers to Bistro de Paris's website.
- "Services" refers to our food preparation, online ordering, delivery, and related services.
- "User," "You," or "Your" refers to the individual or entity using our Website or Services.
- "We," "Us," or "Our" refers to Bistro de Paris.
Use of Our Services
Account Registration
To access certain features of our Website or Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement.
Ordering and Delivery
Placing Orders
When you place an order through our Website, you are making an offer to purchase the products you have selected. We reserve the right to accept or reject your order for any reason.
Pricing and Payment
All prices listed on our Website are in Australian Dollars (AUD) and include applicable taxes. We reserve the right to change our prices at any time without notice.
Payment for all orders must be made in advance using the payment methods accepted on our Website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.
Delivery
Delivery times provided on our Website are estimates only and are not guaranteed. Factors such as traffic, weather, and high order volume may affect actual delivery times.
You are responsible for providing accurate delivery information. We are not responsible for orders delivered to incorrect addresses provided by you.
Order Cancellation
Once an order has been confirmed, it may not be possible to cancel or modify it. Any cancellation requests must be made by contacting our customer service team immediately after placing your order, and we will make reasonable efforts to accommodate your request, but cannot guarantee that we will be able to do so.
Product Information
We make efforts to accurately display the colors, features, specifications, and details of our products. However, we do not guarantee that the colors, features, specifications, and details of our products will be accurate, complete, reliable, current, or free of other errors.
We reserve the right to modify our menu, ingredients, and product availability at any time without prior notice.
Allergens and Dietary Requirements
While we make reasonable efforts to accommodate dietary requirements and provide allergen information, we cannot guarantee that our food is free from specific allergens. Customers with severe allergies or specific dietary requirements should contact us directly before placing an order.
You acknowledge and assume all risks associated with consuming our food, especially if you have known allergies or dietary restrictions.
Intellectual Property
All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Bistro de Paris or its content suppliers and is protected by Australian and international copyright laws.
You may not use, reproduce, distribute, modify, or create derivative works of any content from our Website without our express written permission.
User Conduct
You agree not to use our Website or Services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Interfere with the operation of our Website or Services
- Submit false or misleading information
- Upload or transmit viruses or other harmful code
- Attempt to gain unauthorized access to our systems
We reserve the right to terminate your access to our Website and Services if you engage in any prohibited conduct.
Disclaimer of Warranties
Our Website and Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our Website or Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:
- Your use or inability to use our Website or Services
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of transmission to or from our Website
- Any bugs, viruses, or the like that may be transmitted through our Website
Our liability is limited to the maximum extent permitted by law and shall not exceed the amount paid by you for the specific order giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Bistro de Paris and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Website or Services, your violation of these Terms and Conditions, or your violation of any rights of another.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Victoria, Australia.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes by posting a notice on our Website. Your continued use of our Website or Services after such modifications constitutes your acceptance of the modified Terms and Conditions.
Contact Us
If you have questions about these Terms and Conditions, please contact us at:
Bistro de Paris
63 Errol Street
North Melbourne, Victoria 3051
Australia
Phone: 0403 460 385
Email: manager@bistrodeparis.com.au