Privacy Policy

    Last updated: December 2, 2025

    Introduction

    Bistro de Paris ("we," "our," or "us" ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our food delivery services.

    Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

    Information We Collect

    We may collect the following types of information:

    Personal Information

    • Name, email address, phone number, and delivery address
    • Order history and preferences
    • Payment information (processed securely through our payment processors)
    • Communication preferences
    • Feedback, reviews, and survey responses

    Automatically Collected Information

    • Device information (type of device, operating system, browser)
    • IP address and location data
    • Usage data (pages visited, time spent on site, links clicked)
    • Cookies and similar technologies

    How We Use Your Information

    We use your information for various purposes, including to:

    • Process and fulfill your orders
    • Provide customer service and support
    • Communicate with you about your orders, account, and our services
    • Send promotional offers and marketing communications (if you've opted in)
    • Improve our website and services
    • Personalize your experience
    • Analyze usage patterns and trends
    • Prevent fraudulent transactions and monitor security
    • Comply with legal obligations

    How We Share Your Information

    We may share your information with:

    • Service Providers: Companies that help us operate our website and deliver our services (payment processors, delivery partners, etc.)
    • Business Partners: Trusted partners who help us provide our services
    • Legal Requirements: When required by law, court order, or other legal process
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    We do not sell your personal information to third parties for marketing purposes.

    Data Security

    We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology (SSL), and regular security assessments.

    However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access your personal information
    • Correct inaccurate information
    • Delete your personal information
    • Object to or restrict processing of your information
    • Data portability
    • Withdraw consent

    To exercise these rights, please contact us using the information provided in the "Contact Us" section.

    Children's Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 18, we will promptly delete that information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

    Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    Bistro de Paris

    63 Errol Street

    North Melbourne, Victoria 3051

    Australia

    Phone: 0403 460 385

    Email: manager@bistrodeparis.com.au